(1) 1% free spare parts are provided to you each order at your requests for aftersales service, and any other extra parts are sold at EXW price.
(2) if the products you received have quality problem or the package is broken, pls take the photos of it and feedback to us, we will provide the measures to solve it asap.
(4) All of our products approved the SGS(CE) and EN15194 certification.
One pc per seaworthy carton.
We will make a pallet and fill in foam to ensure your bikes safety during shipping.
We can ship the ebikes to you by air or by sea.
For one piece, we suggest ship it by air or express. So you can receive your ebikes sooner and more conveniently.
For large order, we suggest ship it by sea. So you can save a lot shipping freight loss.
We can also accept DDU if you are not familiar with the customs clearance. Bisek will try best to serve you!
Contact Person: alina
Email: alina at bisekcycle.com
WhatsAPP: 0086 15161122196
1.What's the advantage of electric bike?
You can not only ride it as ordinary bike but also choose battery powered mode when you get tired, and you don't need to get a license and pay extra fees such as parking fee.
2.Can I order some samples at first to see the quality?
No problem, sample order are welcome to quality test, if <10pcs,needs extra $150 sample fee and it will be returned in next order.
3.Can you deliver samples by sea or air?
Both are available. You can inform us your destination port firstly, then I will help you check the shipping cost and suggest suitable delivery way to you.
4.Can you change components for me?
Surely, our tenet is "Quality first, customer first". We must modify it at your requests with the technical support.
5.What's your payment term?
We usually accept T/T as the main payment terms, and other payment can also be negotiated. Batch order is 30% TT in advance, sample order is 100%TT.